POLICY statements

At LetterfromSantaUK.com (and LetterfromSantaIreland.com), we believe business integrity and respect for our customers is very important. We want to provide a great experience when you do business with us and we prefer to use plain English, to communicate our policies to you.

Our Privacy policy

We have a strong commitment to your privacy and that of the children who’s details you provide in order that we can deliver the product

Evidence of our commitment to protect children’s privacy is shown by us only asking for a child's first name and the fact we only post product to a Parent or Guardian who’s details you provide and not a child

We ask only for information essential to enable you to place and pay for your order and information which allows us to fulfil and post your order.

We only use information you supply within our business group, to provide the best, personal service and we do not use the information you supply outside of our business

We keep your information private, with only trained staff allowed to access it

We do not sell, rent or pass on your details to any third party

When you order a LetterfromSantaUK.com or LetterfromSantaIreland.com, we ask only for essential information and we keep it private

If you want further details about the privacy of your information, please contact us by e-mail to: santa@letterfromsantauk.com

Data Protection Policy

We have a strong commitment to protecting your Data and are fully compliant with the Data Protection Law of our area of operation. If you want further details please e-mail: santa@letterfromsantauk.com

In our business we comply with the responsibilities and duties required by Data Protection legislation in our secure handling and storage of your data

Your data is securely held and only accessed by trained staff

We strive to meet the standards of best practice in Data Protection in both the letter and spirit of that Practice

We only use Data you have supplied within our business group to provide the best, personal service and we do not use the information you supply outside of our business

Any cookies used, are essential to let you use the features of our web site ~ cookies will not contain any information that would personally identify you

We do not sell, rent, pass or allow any third party to access your data

We only ask for data essential to enable us to provide best product and service to you and we keep your data secure

If you want further details about the Protection of data held by us, that you have supplied or wish to see a record of that information, please e-mail: santa@letterfromsantauk.com